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  Monday, 29 April 2019
  34 Replies
  9.1K Visits
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I have downloaded a trial version of KuTools for Words (Latest One) but after installing and enable KuTool not appearing as a tab in MS Word 2007. Please resolve.
My attachments get lost when I submit?????
4 years ago
·
#1928
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Hello,
Please pay attention to the file extensions when uploading the files.
Please go to uninstall the Kutools for Word from the Control Panel first.
Please try the msi packages.
If you are using the 32 bit version of the Word 2007, please try to install this 32 bit msi.
Otherwise, you will need to install this 64 bit
Thanks.
I cannot even uninstall KUTools!!!
Attachments (1)
Hello,
Please pay attention to the file extensions when uploading the files.
Please go to uninstall the Kutools for Word from the Control Panel first.
Please try the msi packages.
If you are using the 32 bit version of the Word 2007, please try to install this 32 bit msi.
Otherwise, you will need to install this 64 bit
Thanks.


1. I was trying to attach JPEG and ZIP, both are supposed to be valid.
2. I uninstalled KUTools from my second PC and tried both the 32bit and 63 bit MSI packages. Both still do not show KUTools in the menu.
I have tried the MSI versions on a third PC running Windows 8.1. Here are the results:
  1. 32bit: KUTools are shown in the add-ins but the menu items still does not appear.[/*]
  2. 64bit: KUTools are shown as Inactive, but when I try to activate it, I get an error message. [/*]
TryingToActivate.png
Attachments (1)
4 years ago
·
#1932
0
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Hello,
Please try to make sure the Kutools for Word Setting Center is enabled. Please access the Setting Center with the Admin account.
center_1.png

Please make sure this option is enabled.

center_2.png
It is turned on and has been right from the start of our conversation.
KUToolsManager.png
Attachments (1)
I have done further investigation and came across something rather strange. When I go into Word Options ... Add-Ins  and I click on the "Go" button at the bottom and I try to enable the KUTools Add-In I get a strange error (it happens for both "KUTools for Word" and "KUTools for Word checker":

  Add-In_Error.png
Attachments (1)
4 years ago
·
#1935
0
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Hello,
Please try to disable all the other add-ins.
disable_add-ins.png
And then please install this version.
Attachments (1)
That was the version I started with and if you scroll back in our conversation you will see that I at one stage completely reinstalled MS Office, then reinstalled KUTools and it also did not help.
Attachments (1)
I nevertheless did the following:
  1. I uninstalled KUTools and MS Office 2007[/*]
  2. I then reinstalled MS Office 2007[/*]
  3. I then reinstalled KUTools.exe (the version you suggested)[/*]
  4. Result: Exactly the same; the KUTools menu item is still absent.[/*]
Attachments (1)
I am going into hospital tomorrow for a back operation and will probably be out of action for up to 6 weeks.
3 years ago
·
#1939
0
Votes
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Hello,
We have fixed it. Please reinstall it.
https://download.extendoffice.com/downloads/WordKutools.exe
Thank you very much, it now appears on the Word menu. I will now KUTools.jpg go ahead and test the functionality.
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